Help - ESO Order Forms - Trade Fairs Brno

Help on-line ESO Order Forms

On-line Order forms (OF) is intended for the customers of the joint-stock company Trade Fairs Brno who rented their exhibition area at some of the fairs staged by the Trade Fairs Brno company. These customers can order - by means of OF - everything they need on their stand during the event.

If you want to enter OF, you must submit your login name and password taken from the information letter which you will be mailed together with the Order forms, confirmation of your area and location at the fair. If you forget your password chosen or have any other problems or queries, contact our team of operators on the telephone number:+420-541152252.

If an agency provides your OF orders, do not submit your login name and password to the agency, however, contact our operator team which will authorize the agency to carry out your orders. If you are an agency, do not use the login name of the exhibitor but contact our operators who will provide you with the login and password together with respective rights to carry out the orders in the name of the exhibitor.

On the first login you will be appealed to change your password. Your login name remains unchanged for all fairs and orders. Every login lasts 90 minutes, then it is necessary to submit the login name and password once again.

Introductory page

Following a successful login, the introductory OF page will be displayed together with all necessary information. Page heading will bring information on the user, user's access (Read, Write), the fair, commission, stand and the firm as the customer. The heading will also involve the contact to your businessman.

Password change: If you want to change your password to enter OF, click at the introductory page heading on the button "Password change". A page for the change of your password will be displayed. By completing the initial and new password and by clicking on the button "Change password" you send the demand for changing your password. After doing so, only the new password will allow you to enter OF.

More commissions: If you have rented several exhibition areas at the premises or if you attend several fairs, you will be allocated more commissions . Each of the commissions is carried out separately. If you want to make another order than that given at the heading, click on the line bearing the text "Alternative commission choice" (displayed to the right of the commission number) and choose the required commission in the dialog box.

The introductory page includes as follows:

Bookmark "Service catalogue"

Bookmark "Ready for order"

displays your orders in the "Draft" status categorized in groups including the sum of the prices of shown orders within the group. If you do not have any orders in the "Draft" status the text "No data available" will appear and you can continue on the "Service catalogue" tab by creating new orders.
On the right in the "Ready for order" tab is a "Refresh" link. This link serves for updating the contents of the "Ready for order" tab without the need of refreshing the entire opening page.
The "Draft" status order is ready but not submitted. The order can be opened again and edited. To submit orders you need to tick the boxes on the lines of the required orders and click the "Order selected" button. In the next window click the "Order" button for confirmation. Selected orders are submitted for processing to Trade Fairs Brno. Orders are set for the "In progress" status and moved under the "Ordered" tab. After closing the window the "Ready for order" tab is automatically updated.
After clicking on the group name ("Furniture and accessory", ...) a table is displayed including individual orders in the group chosen. The orders are primarily sorted based on order type, date and time. This sorting can be changed by clicking on the chosen heading in the table column.
Individual table columns display the information on orders, i.e.:

•	Type - a unique determination of the order page (e.g. "B020") based on which the order has been made. First character is a letter defining an order assignment to the group (e.g. "B-Furniture and accessory"). Some more characters specify the order page and determine its parts (e.g. "020", "060").
•	ID - a unique order identification. A unique key is assigned to every order when first stored. By clicking on order ID, the order is opened in a self-contained box.
•	Service name - order type expressed in words or the text "Storno" (requirement to cancel the order)
•	Price - total price of the order exclusive of VAT
•	Date - date of the recent order operation
•	Invoicing - role of the company from the order to which the order will be invoiced (Exhibitor, Co-exhibitor, Agency, Stand builder, Stand builder 2)
•	Currency - currency of order for invoicing

Bookmark "Ordered"

displays your orders by categories incl. a sum of all the orders involved in individual groups. If you have not made any order yet, the text "No data available" is displayed and then you can continue to make new orders at the bookmark "Service catalogue".
The heading of the bookmark "Ordered" includes the check box fields bearing the names of the order status ("Draft", "In progress ", "Confirmed"....) enabling a filtering of the orders displayed based on their condition.
Example: If you want to display the orders under "Confirmed" only, cancel all check box except the value "Confirmed". The list of orders displays the orders under "Confirmed" only. To the right of the check box fields is a line called "Refresh". This line is intended for updating the contents of the bookmark "Ordered" and you are not obliged to renew the whole introductory page.
After clicking on the group name ("Furniture and accessory", ...) a table is displayed including individual orders in the group chosen. The orders are primarily sorted based on order type, date and time. This sorting can be changed by clicking on the chosen heading in the table column.
Individual table columns display the information on orders, i.e.:

•	Type - a unique determination of the order page (e.g. "B020") based on which the order has been made. First character is a letter defining an order assignment to the group (e.g. "B-Furniture and accessory"). Some more characters specify the order page and determine its parts (e.g. "020", "060").
•	ID - a unique order identification. A unique key is assigned to every order when first stored. By clicking on order ID, the order is opened in a self-contained box.
•	Service name - order type expressed in words or the text "Storno" (requirement to cancel the order)
•	Price - total price of the order exclusive of VAT
•	Date - date of the recent order operation
•	Status - status of order processing
•	Invoicing - role of the company from the order to which the order will be invoiced (Exhibitor, Co-exhibitor, Agency, Stand builder, Stand builder 2)
•	Currency - currency of order for invoicing

Order status:

•	Draft - the order is ready, however, not sent. It can be opened again, edited and sent.
•	In progress - you have sent the order and wait for its confirmation or refusal by the Trade Fairs Brno company
•	Confirmed - order validity has been confirmed by the Trade Fairs Brno company incl. all items involved
•	For realisation - the order confirmed was submitted to be realized
•	In realisation - the order confirmed is ready to be delivered
•	Delivered - the order was implemented and submitted to the customer
•	Rejected - the order was rejected by the Trade Fairs Brno company. The reason for reject can be found after opening the specific order in the part "more information"
•	Annulment - your requirement to cancel the order confirmed by the Trade Fairs Brno company
•	Cancelled- the preceding order version recorded. New order version was confirmed or rejected by the Trade Fairs Brno company

Making an order and its processing

New order

Draft editing

Ordering of concept

Order version

Order cancellation

Printing parameters
Order form is optimized for being printed if it has the following parameters

•	File \| Page Setup\| Margind - Left, Right, Top, Bottom setup to 10 mm
•	File \| Page Setup \| Headers and Footers - blank (no value)
•	View \| Text Size \| Medium
•	Tools \| Internet options \| Advanced \| Printing \| Print background colors and images - switch on

Finish

It is recommended to finish the works in OF by clicking on the button "Logout". After logout of the electronic Order forms you get back to the login page.

Technical operation conditions

•	Microsoft Internet Explorer 5.00 or higher - XML support
•	Scripting allowed
•	Use of "session cookies" for user's authentication allowed
•	Use of "cookies" (at least towards the BVV.CZ domain) allowed
•	Microsoft MSXML Parser 3.0 or higher - XPath support

Links

•	Verifying the configuration Microsoft Internet Explorer
•	Describing cookies setup
•	Describing scripting setup
•	Describing MSXML Parser 3.0 SP7 installation

We wish you a pleasant work Trade Fairs Brno company
(again a step closer to you)